For those who’re having points with one or each of your AirPods Professional earphones, they could be lined underneath Apple’s service program. Comply with alongside for how you can examine your AirPods Professional free recall alternative eligibility.
On the finish of October, Apple launched a recall (service) program for sure AirPods Professional earphones. Points which will point out your AirPods Professional are lined underneath this system embody noise cancellation not working, lack of bass, crackling and static, or a rise in background sounds.
Apple notes that affected “items have been manufactured earlier than October 2020.” And likewise that the AirPods Professional Charging Case will not be a part of this system, simply the earphones. Fascinating sufficient, there’s not a serial quantity checker for this recall program, so right here what to do…
How one can examine AirPods Professional free recall alternative eligibility
For those who’re seeing a number of of the next points with an AirPods Professional:
- Crackling or static sounds that improve in loud environments, with train or whereas speaking on the cellphone
- Energetic Noise Cancellation not working as anticipated, comparable to a lack of bass sound, or a rise in background sounds, comparable to avenue or airplane noise
Your AirPods Professional will probably be examined previous to any service to confirm that they’re eligible for this program. AirPods Professional (left, proper or each) with a confirmed concern will probably be changed. The AirPods Professional case will not be affected and won’t get replaced.
The recall program is obtainable to AirPods Professional customers worldwide and doesn’t lengthen the guarantee however is obtainable for “2 years after the primary retail sale of the unit.”
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