There are just a few attainable explanation why WhatsApp will not be working in your Android device. Fortunately, all of them could be mounted comparatively shortly. If the app is crashing, you’ll be able to’t ship messages or are experiencing every other points, simply comply with the ideas under to get the app again up and working once more.
The first step: Slim down the issue
If WhatsApp will not be working in your Android cellphone, the very first thing to do is test whether or not the issue is in your aspect or WhatApp’s. You are able to do that by visiting one of many web sites that report if WhatsApp is down and during which nations. You possibly can try just a few of those web sites through the hyperlinks under:
If one (or all) web sites declare that the service is down in your nation, there’s not a lot you are able to do however wait till WhatsApp fixes the difficulty. Sadly, outages usually are not unusual for WhatsApp in addition to different fashionable providers together with Facebook, YouTube, and Twitter.
Step two: Verify your web connection
If there aren’t any experiences of a WhatsApp outage, the issue have to be in your finish. To try to repair it, the very first thing to do is test the fundamentals, which, on this case, is your web connection. Begin by turning your Wi-Fi off after which on once more to see if that does the trick. No luck? Then attempt to go to a random web site on the web or play a YouTube video, simply so you’ll be able to see if there’s an issue together with your connection.
In the event you can’t entry the web in any respect, you could be too distant out of your router or are experiencing different Wi-Fi associated points. You possibly can try our dedicated post on how to fix them here or simply change to cellular knowledge to entry WhatsApp immediately. Drawback solved!
Step three: Drive cease and Clear cache
If WhatsApp nonetheless isn’t working, performing a drive cease and clearing the cache in your gadget may resolve the issue. A drive cease principally kills off the Linux course of for the app and clearing your cache removes the momentary recordsdata the app has saved.
If you wish to dive deeper into the drive cease and clear cache processes, we’ve a devoted put up on the subject made by our very personal Gary Sims — check it out here. We even have a video that goes alongside the article, which you’ll watch above.
To carry out a drive cease, head to the settings of your gadget and faucet on Apps. Then scroll down till you discover WhatsApp, open it, after which faucet the Drive cease button up prime. To clear the cache, faucet the Storage possibility under after which choose the Clear cache possibility. As soon as that’s carried out, launch WhatsApp and test if it really works because it ought to now.
Step 4: Replace WhatsApp or reinstall it
Your WhatsApp-related drawback could possibly be brought on by a bug within the app. The most effective factor to do is to replace it to the newest model by heading to the Play Store, taping the My apps & video games possibility, after which taping the Replace button subsequent to WhatsApp — if it’s out there.
If that doesn’t do the trick or there’s no replace out there, your finest wager is to delete the app out of your gadget after which reinstall it. I’m certain you understand how to do this, however in case you’re an Android beginner, you’ll be able to try our information on how you can delete apps out of your cellphone by clicking here.
Step 5: Flip off VPN
VPNs are nice. They allow you to disguise your identification on-line, bypass regional content material restrictions on services like Netflix, and get entry to WhatsApp in nations it isn’t out there. Nonetheless, a VPN may also be the rationale why WhatsApp will not be working for you.
I’ve come throughout experiences by customers claiming that they will’t make calls through WhatsApp after they have a VPN turned on and have skilled a bunch of different issues. So, if in case you have a VPN turned on whereas attempting to entry WhatsApp, simply flip in off to see if it solves your drawback.
There you’ve got it — these are the 5 steps you must take if you happen to’re experiencing WhatsApp-related issues. Hopefully, considered one of them solved your problem. In the event you’ve discovered every other WhatsApp fixes tell us within the feedback!